Privacy Policy - Viva Nest

1. Information Gathering Methods

Information gathering methods include direct user submissions like registration details and age verification. Automated collection encompasses IP addresses, device identifiers, browser characteristics, usage patterns, and gameplay activity. Collected data supports service functionality and enhancement initiatives.

2. Purpose Limitation Principle

We adhere to purpose limitation principles, using data only for service provision, account administration, age verification, experience personalization, communications, analytics, improvements, fraud prevention, and security. Usage is confined to specified legitimate purposes disclosed herein.

3. Third-Party Data Access

Third-party data access is limited to service providers supporting platform functions, analytics services, payment handlers, and legal authorities upon lawful request. We do not sell personal information. Access is governed by strict contractual data protection and purpose limitation requirements.

4. Security Commitment Statement

Our security commitment statement emphasizes encryption, secured servers, firewalls, access controls, and ongoing security audits. We commit to protecting data while acknowledging that complete security is unachievable due to inherent limitations. Commitment drives continuous security improvements.

5. User Data Autonomy

User data autonomy grants rights to access information, update records, correct mistakes, delete data, object to certain processing, revoke consent, and request portability. Exercise autonomy by contacting privacy team. Requests processed within 30 days subject to verification and legal obligations.

6. Technology-Based Tracking

Technology-based tracking employs cookies, pixels, and related tools to enhance user experience, analyze platform metrics, remember preferences, and customize content. Tracking categories include essential, functional, analytical, and preference technologies. Browser controls enable management, though restrictions may limit features. Reference Cookie Policy for details.

7. Data Retention & Deletion

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Inactive accounts may be deleted after 365 days. Upon account deletion, personal data is removed within 90 days, except where retention is required by law. You may request data deletion at any time through our privacy team.

8. Under-21 Privacy Protection

Under-21 privacy protection prohibits platform access for individuals below 21 years. We do not deliberately gather information from minors or children. Under-21 account identification prompts instant termination and full data deletion. Guardians or parents concerned about under-21 data should contact us immediately.

9. Transborder Information Flow

Transborder information flow involves processing data in countries beyond your residence with different legal frameworks. Flow safeguards include contractual protections, encryption standards, and security protocols. We implement appropriate protections for transborder flows. Platform use indicates consent to transborder information flow practices.

10. Privacy Revision Protocol

Privacy revision protocol enables updating policy terms without advance notice. Revisions are published on this page with new effective dates. Significant revisions are communicated via email or platform notifications. Platform usage following revisions constitutes acceptance. Protocol encourages regular review to maintain understanding of revisions.